Head of Communications

Key responsibilities of the Head of Communications:

1. Communications Strategy and Leadership
* Develop and execute a comprehensive, integrated communications strategy that aligns with the company's business objectives and brand identity.
* Serve as a trusted advisor to senior leadership on communications-related matters, including brand reputation
2. Media Relations and Public Relations
* Manage media inquiries, interviews, and press coverage, ensuring consistent and positive representation of the company in the media
3. Internal Communications
* Lead internal communication efforts to ensure employees are informed and engaged in a timely manner with the company's vision, strategy, and key business initiatives.
* Develop and manage internal communication channels, including e-newsletters, intranet content, town halls and executive communications.
* Partner with Human Resources and other departments to enhance employee engagement and culture through effective communication.
4. Crisis and Reputation Management
* Manage issues related to the company's reputation, working closely with legal, HR, and executive leadership to mitigate risks.
5. Content and Messaging Development
* Oversee the creation of compelling and consistent content across various platforms, including digital, print, website and social media.
* Ensure all communications messaging aligns with the company's core values, mission, and tone of voice
* Collaborate with the front office and marketing teams to ensure cohesive messaging in all marketing campaigns, including brand management and maximising digital engagement.
6. Stakeholder Engagement
* Develop and maintain robust relationships with key external stakeholders, including industry partners, community organisations, and government entities.
* Represent the company at industry conferences, speaking engagements, and public events, as required.
7. Budget Management
* Oversee the department's budget, ensuring efficient use of resources and managing vendors and agencies effectively.
8. Measurement and Reporting
* Develop and track key performance indicators (KPIs) to measure the effectiveness of communication strategies.
* Regularly report on communication outcomes to leadership, providing insights and recommendations for continuous improvement.