Save Job Back to Search Job Description Summary Similar JobsWork with cutting-edge exchange technologyCompetitive benefits including a discretionary bonusAbout Our ClientThe client is a leading European exchange operator and financial services provider that offers both primary and secondary trading of equities, as well as licensing cutting-edge exchange infrastructure technology. They are known for their innovative business model and operate across multiple European markets.Job DescriptionThe Graduate Support Analyst's duties include:Managing the daily operations and maintenance of multiple exchange platforms.Providing first-line support by answering calls, troubleshooting issues, and escalating when necessary.Monitoring and enhancing security reference data for admissions, withdrawals, and amendments of securities.Collaborating with departments such as Compliance, Infrastructure, and Sales to ensure seamless platform operations.Creating and deploying necessary changes, troubleshooting issues, and compiling outage reports for incidents.The Successful ApplicantThe ideal Graduate Support Analyst candidate will have some experience in a technical support role, with proficiency in Microsoft Excel, SQL, and Unix/Linux servers. They should have a strong understanding of UK and EU equity markets, and excellent communication skills. Prior scripting experience and familiarity with version control tools are also beneficial.What's on OfferThe candidate will receive a competitive salary, flexible working hours for an office in the City of London, private medical insurance, a share incentive plan, and access to benefits like the electric car scheme and enhanced maternity/paternity policies.ContactFelix MarufuQuote job refJN-052025-6745502Phone number+44 207 645 1441Job summaryJob functionBanking & Financial ServicesSubsectorSales & TradingSectorFinancial ServicesLocationCity of LondonContract typePermanentConsultant nameFelix MarufuConsultant phone+44 207 645 1441Job referenceJN-052025-6745502
