Global Quality Assurance and Compliance Manager

As the Global Quality Assurance Manager you will be instrumental in maintaining and advancing the company's quality improvement strategy. You will be working closely with the senior management contingent, suppliers and customers to form a best practice working culture.Key Responsibilities include:Ensure all products are fit for purpose, meet the requirements of acceptable quality, are safe and consistently meet legal and regulatory compliance to local markets.

leading a team to plan, direct and coordinate quality assurance programs and formulate quality control procedures and policies for a broad product range.

• Lead on ensuring due diligence, risk assessment and compliance within all markets - product, packaging including continual research for forward legislative and regulatory changes.
• Actively engaged and support all new product development - advisory, technical liaison and support with manufacturing, testing and critical path management.
• Product performance data analysis, reporting and rectification action
• Actively engaged and supporting all growth market and customer activities - researching and commercially enabling customer and market requirements.
• Waste and recycling compliance and reporting
• The first point of escalation for customer issues and work closely with the all departments involved to ensure that customer complaints are effectively dealt with and rapidly resolved
• Lead route cause analysis, resolution and future proofing activities.
• Liaise with other departments throughout the company to ensure quality management systems are implemented and functioning correctly.
• Lead the quality team to achieve company goals and standards.
• Provide technical expertise to the extended network on quality, regulatory and compliance practices across a global landscape.
• Build close relationships with our operational and functional teams to achieve right first time standards.