Save Job Back to Search Job Description Summary Similar JobsWelcoming working environmentGreat benefitsAbout Our ClientThe employer is a well-established, medium-sized organisation within the financial services industry. They are known for their commitment to providing professional, reliable, and efficient solutions to their clients.Job DescriptionContact customers via telephone to discuss outstanding accounts and payment plans.Provide accurate information on account balances and payment schedules.Negotiate repayment terms in a professional and empathetic manner.Record all interactions and agreements in the system accurately.Ensure compliance with relevant regulations and company policies.Liaise with internal teams to resolve customer queries effectively.Maintain confidentiality and handle sensitive customer data responsibly.Contribute to team targets and individual performance goals.The Successful ApplicantA successful Financial Customer Service Advisor should have:Excellent communication and negotiation skills.A professional and empathetic approach to customer interactions.Ability to work under pressure and meet deadlines.Strong organisational skills and attention to detail.Basic proficiency in using computer systems and software.Previous experience working in a call Centre or credit control type role.What's on OfferCompetitive salary of approximately £23,810 to £26,000 per annum.Company pension.Free on-site parking.Christmas savings schemeDeath in service benefitAttractive bonusIncentive & performance rewardsWelcoming working environmentContactChloe MccabeQuote job refJN-062025-6760288Phone number+441512553761Job summaryJob functionBusiness SupportSubsectorFinancial ServicesSectorBusiness ServicesLocationSheffieldContract typePermanentConsultant nameChloe MccabeConsultant phone+441512553761Job referenceJN-062025-6760288
