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Ecommerce Manager

London Permanent View Job Description
Fantastic opportunity for a Ecommerce Manager to join a multi-award winning haircare brand
  • Fantastic opportunity for a Ecommerce Manager
  • To join a multi-award winning haircare brand

About Our Client

A multi-award-winning, science-backed haircare brand that's shaking up the industry.

Job Description

Key Responsibilities:

Website & Trading:



  • Own DTC and marketplace performance, driving conversion, AOV, traffic, and revenue.


  • Manage day-to-day site trading, content updates, merchandising, and UX/UI optimisation.


  • Execute promotional calendars and product launches in collaboration with global marketing.


  • Oversee inventory forecasting and coordination with supply chain.


  • Leverage data tools (e.g. GA, Triple Whale) for performance tracking and insight generation.


  • Collaborate with dev teams/agencies to implement features and troubleshoot.



Digital Growth:



  • Partner with digital teams to optimise paid media, SEO, and acquisition strategies.


  • Use A/B testing and analytics to drive CRO and growth initiatives.


  • Support CRM and email strategies through segmentation and personalisation.



Customer Experience & Retention:



  • Implement loyalty programmes and retention strategies in collaboration with brand and marketing.


  • Ensure a seamless and localised customer journey across all digital touchpoints.

The Successful Applicant

Experience in managing and optimising .com platforms, preferably Shopify, and within the hair/beauty category.

· Strong analytical skills and experience with Google Analytics, Triple Whale, Meta, TTS, Klaviyo A/B testing, and data-driven decision-making.

· Strong commercial and trade experience, with a deep understanding of the key levers to pull throughout the marketing funnel to drive growth within e-commerce.

· Deep understanding of digital marketing, performance marketing, and customer acquisition strategies.

· Proven success in scaling ecommerce businesses and driving significant revenue growth.

· A confident and accountable self-starter who can work autonomously and within wider teams

· Excellent project management, organisational, and strategic thinking abilities.

What's on Offer

Competitive salary and package

Flexible/hybrid working

Contact
Will Pendlington
Quote job ref
JN-042025-6718734
Phone number
207 269 2252

Job summary

Job function
Digital
Subsector
Ecommerce
Sector
FMCG (Fast Moving Consumer Goods)
Location
London
Contract type
Permanent
Consultant name
Will Pendlington
Consultant phone
207 269 2252
Job reference
JN-042025-6718734