Save Job Back to Search Job Description Summary Similar JobsNew Customer Service/Collections Assistant roleCompetitive salary and amazing benefitsAbout Our ClientA new opportunity for an experienced Customer Service/Collections Assistant to join a well known business based in Epsom.Job Description* Responsible for the efficient and timely execution of financial support, managing customer accounts, and resolving issues in line with company policies and procedures.* Engage with customers to identify tailored solutions that ensure positive outcomes, including affordable repayment plans, whilst maintaining a high level of customer care and consideration of their financial circumstances.* Maintain a strong understanding of Consumer Duty regulations, ensuring all collections processes comply with the relevant legal and regulatory requirements, especially around fair treatment of vulnerable customers.The Successful ApplicantIdeally experience in a credit control role or customer service within finance.Preferably experience in an accountancy functionExcellent communication skillsGood organisational skillsWhat's on OfferCustomer Service/Collections AssistantSalary up to £32,000Epsom based with onsite parkingHybridAmazing benefitsContactNicola BrandQuote job refJN-042025-6715217Phone number+441932268090Job summaryJob functionAccountingSubsectorAccounts OtherSectorFinancial ServicesLocationEpsomContract typePermanentConsultant nameNicola BrandConsultant phone+441932268090Job referenceJN-042025-6715217
