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Customer Service

Sheffield Temporary £15 - £16 per hour View Job Description
I am working in partnership with a well known organisation to recruit for a Customer Support position on a ongoing temporary basis. The role will be focused around delivering excellent client support while managing queries efficiently. This temporary position requires a proactive individual with a focus on customer satisfaction and the ability to work in a hybrid environment.
  • Immediate start !
  • Great rates of pay.

About Our Client

This opportunity is with an organisation who pride themselves on their commitment to quality and customer care. They provide a supportive work environment and value employees who contribute to their operational excellence.

Job Description

  • Handle customer queries and provide accurate information in a timely manner.
  • Maintain and update customer records using internal systems.
  • Coordinate with internal departments to resolve client issues effectively.
  • Support the sales team with administrative tasks and order processing.
  • Ensure compliance with company policies and procedures in all customer interactions.
  • Assist in preparing reports and analysing customer feedback to improve service delivery.

The Successful Applicant

A successful Customer Service professional should have:

  • Previous experience in a customer service or client support role.
  • Strong communication and problem-solving skills.
  • Proficiency in using customer relationship management (CRM) systems.
  • A detail-oriented approach to managing tasks and records.
  • The ability to work independently and as part of a team.
  • Familiarity with the industrial/manufacturing sector is advantageous.



What's on Offer

  • Hourly pay rate of £15.50 to £16.80, depending on experience.
  • 25 days of holiday leave, ensuring a good work-life balance.
  • On-site parking for convenience.
  • Opportunity to work in a hybrid model, combining on-site and remote working after training.
Contact
Danielle Hughes
Quote job ref
JN-072025-6800644
Phone number
+44 151 255 3756

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
Sheffield
Contract type
Temporary
Consultant name
Danielle Hughes
Consultant phone
+44 151 255 3756
Job reference
JN-072025-6800644