Customer Service

West Malling Permanent View Job Description
Join a permanent role in the property industry as a Customer Service advisor, assisting clients with their needs and providing excellent support. This position in Tonbridge and Malling requires a detail-oriented individual with a focus on delivering high-quality service.
  • Excellent benefits package
  • Previous relevant experience is desired

About Our Client

A small-sized property organisation with a focus on delivering exceptional services to its clients. The company is known for its commitment to quality and fostering a supportive work environment.

Job Description

  • Ensure all client interactions are logged and followed up appropriately.
  • Collaborate with internal teams to resolve customer issues effectively.
  • Maintain accurate and up-to-date customer records.
  • Provide guidance to clients regarding property-related processes.
  • Identify and escalate issues requiring further attention to the appropriate department.
  • Contribute to improving customer service procedures and standards.
  • Deliver a high standard of service, ensuring client satisfaction.

The Successful Applicant

A successful Customer Service professional should have:

  • Previous experience in a customer-focused role, preferably within the property industry.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in using customer relationship management tools or similar systems.
  • Excellent verbal and written communication skills.
  • A proactive attitude with the ability to work independently and as part of a team.
  • A commitment to providing outstanding customer experiences.

What's on Offer

  • A permanent position within the property sector, offering stability and growth opportunities.
  • Work in a supportive and professional environment in West Malling.
  • Opportunities to enhance your skills and progress in your career.



This is an exciting opportunity to join a reputable organisation in the property industry. Apply now to become a key part of the team and make a positive impact!

Contact
George Adlington
Quote job ref
JN-062025-6759452
Phone number
+441622604512

Job summary

Job function
Property
Subsector
Property Development & Consultancy
Sector
Property
Location
West Malling
Contract type
Permanent
Consultant name
George Adlington
Consultant phone
+441622604512
Job reference
JN-062025-6759452