Save Job Back to Search Job Description Summary Similar Jobs5* Customer Service Role Servicing 5* ClientsFast-paced Role With Excellent Opportunities for ProgressionAbout Our ClientThis opportunity is with a medium-sized organisation within the retail industry that values customer satisfaction and service excellence. They are committed to providing high-quality products and experiences to their customers.Job DescriptionRespond promptly to customer enquiries via phone, email, or in person.Resolve customer complaints effectively while maintaining a positive rapport.Maintain accurate records of customer interactions and transactions.Provide detailed information about products and services to customers.Collaborate with internal teams to ensure smooth service delivery.Monitor and follow up on customer feedback to improve service quality.Assist in training new team members in customer service procedures.Stay updated on company policies, products, and services to better assist customers.The Successful ApplicantA successful Customer Services professional should have:Experience in customer-facing roles, preferably within the retail sector.Strong communication and problem-solving skills.Attention to detail and the ability to multitask efficiently.Proficiency in using customer management systems or similar tools.A positive and customer-focused attitude.What's on OfferA competitive salary of £32,000 - £40,000 per annum.Time off in lieu (TOIL) to support work-life balance.A permanent position within a small/medium-sized luxury organisation which is part of a larger group.An opportunity to grow within the retail industry.A supportive and customer-focused work environment in Corsham.If you're passionate about delivering excellent service and want to make a difference in the retail industry, we encourage you to apply for this exciting opportunity in Corsham.ContactBeth FitzgeraldQuote job refJN-062025-6767296Phone number+441179065524Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorLeisure, Travel & TourismLocationCorshamContract typePermanentConsultant nameBeth FitzgeraldConsultant phone+441179065524Job referenceJN-062025-6767296