Customer Service Associate

Warrington Permanent View Job Description
We're looking for a Customer Service Associate to deliver exceptional support to our customers, managing orders from start to finish and ensuring a smooth, streamlined experience throughout the process.
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About Our Client

Our client is a renowned organisation in the industrial and manufacturing industry. They are a large organisation known for their dedication to quality and exceptional customer service.

Job Description

  • Provide exceptional customer service at all times
  • Handle customer enquiries professionally and efficiently
  • Manage customer orders from placement to delivery
  • Develop and maintain strong relationships with customers
  • Work closely with other departments to ensure customer satisfaction
  • Identify and address customer needs proactively
  • Participate in product training to enhance product knowledge
  • Ensure compliance with the company's policies and procedures

The Successful Applicant

A successful 'Customer Service Associate' should have:

  • A strong customer service orientation
  • Excellent communication skills
  • Experience in order management
  • Experience in an industrial/manufacturing environment
  • Strong problem-solving skills
  • High level of attention to detail
  • Proficiency in using customer service software
  • A positive and proactive attitude

What's on Offer

  • A competitive salary range of 25,000 to 26,000 per annum
  • An inclusive and supportive company culture
  • Opportunities for professional development
  • Generous holiday leave package
  • Opportunity to work in a key role in a large industrial/manufacturing organisation in Warrington
Contact
Hannah Martinez
Quote job ref
JN-042025-6708031
Phone number
+44 151 255 3776

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Warrington
Contract type
Permanent
Consultant name
Hannah Martinez
Consultant phone
+44 151 255 3776
Job reference
JN-042025-6708031