Save Job Back to Search Job Description Summary Similar JobsStart immeditaleyHybrid working, friendly teamAbout Our ClientThe organisation is a well-established entity in the Science industry. With a national presence, it operates on a large scale, providing innovative solutions and products to various clients and industries across the country.Job DescriptionResponding promptly to customer inquiries through various channelsMaintaining a positive, empathetic, and professional attitude toward customersManaging administrative tasks such as record-keeping and filingCommunicating and coordinating with colleagues as necessaryEnsuring customer satisfaction and providing professional customer supportHandling customer complaints, providing appropriate solutions and alternativesKeeping records of customer interactions, transactions, comments, and complaintsContinuously improving through feedbackThe Successful ApplicantA successful Customer Service Assistant should have:Strong administrative skills, with an eye for detailExcellent communication skills, both written and verbalA proactive approach to problem-solvingProficiency in Microsoft Office Suite, particularly Excel and WordAn understanding of customer service principles and practicesA high level of professionalism and a positive attitudeWhat's on OfferThe successful Customer Service Assistant will receive:A competitive hourly rate of £13.00 to £15.00Opportunity to work in an impressive company within the Science industryA friendly and supportive work environmentPotential for career growth and developmentWe encourage all qualified candidates, who are ready for a new challenge, to apply. This is a fantastic opportunity to join a respected company, where your efforts will be recognised and rewarded.ContactAlfie WestQuote job refJN-042025-6718318Phone number+44 186 520 8473Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationAbingdonContract typeTemporaryConsultant nameAlfie WestConsultant phone+44 186 520 8473Job referenceJN-042025-6718318