Customer Service Assistant

London Temporary £16 - £17 per hour View Job Description
The successful candidate will provide a friendly, welcoming and efficient service in acting as the first point of contact for the department's visitors and callers and to undertake a range of administrative tasks.
  • Opportunity to work at a well-respected University in London
  • Work in a fast-paced and diverse environment

About Our Client

A world-renowned University based in the heart of London.

Job Description

Key responsibilities include:

  • Be the first port of call for visitors and callers to Housing Services and to deal with them in a friendly and efficient manner ensuring that enquiries are dealt with promptly and professionally, directing complex enquiries as appropriate.
  • Provide basic information about housing issues to current and prospective students, signposting or booking appointments as needed.
  • Provide guidance to current and potential users of the Property Platform, and to process student and landlord registrations.
  • Assist in maintaining the office calendar, booking advice appointments for students and staff members, and confirming appointments in advance, to ensure that the Advisors' time is used efficiently.

The Successful Applicant

Person specification:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • A customer-focused approach and a genuine desire to help others.
  • The ability to work well in a team and adapt to a fast-paced environment.

What's on Offer

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • A customer-focused approach and a genuine desire to help others.
  • The ability to work well in a team and adapt to a fast-paced environment.



Contact
Daniel Cronin
Quote job ref
JN-032025-6704435
Phone number
+44 207 269 2217

Job summary

Job function
Business Support
Subsector
Administrator
Sector
Not For Profit
Location
London
Contract type
Temporary
Consultant name
Daniel Cronin
Consultant phone
+44 207 269 2217
Job reference
JN-032025-6704435