Save Job Back to Search Job Description Summary Similar JobsPrevious Customer Service Experience RequiredFlexible Working AvailableAbout Our ClientThe employer is a well-established house builder within Ashford, known for its commitment to delivering high-quality service and customer satisfaction. As a medium-sized company, they provide an excellent balance between a collaborative work culture and a structured operational approach.Job DescriptionRespond promptly to customer inquiries and provide accurate information.Resolve customer complaints efficiently and professionally.Maintain detailed records of customer interactions and feedback.Collaborate with internal teams to ensure timely issue resolution.Support the implementation of customer service policies and procedures.Assist in identifying opportunities to enhance the customer experience.Monitor and report on customer satisfaction metrics.Stay informed about the company's products and services to better assist customers.The Successful ApplicantA successful Customer Service advisor should have:Prior experience within a customer-facing role, preferably in the property industry.Strong communication and problem-solving skills.Proficiency in using customer relationship management (CRM) tools.A keen attention to detail and ability to multitask effectively.A positive and professional attitude when handling customer concerns.Willingness to adapt to hybrid working arrangements.What's on OfferFor the successful customer service advisor:Flexible working hoursCompletive basic salaryPerformance based bonusContactGeorge AdlingtonQuote job refJN-062025-6755289Phone number+441622604512Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorPropertyLocationAshfordContract typePermanentConsultant nameGeorge AdlingtonConsultant phone+441622604512Job referenceJN-062025-6755289
