Back to search

Customer & Digital Specialist (Spanish speaking) 1 year FTC

East Sussex Permanent £23,950 - £25,000 per year View Job Description
Join a thriving industrial and manufacturing company as a Customer & Digital Specialist (Spanish speaking), where you will play a pivotal role in delivering exceptional customer service and managing digital platforms. This permanent, 1 year contract position based in East Sussex offers a mix of office and remote work, making it an ideal opportunity for a bilingual professional eager to contribute to a high-performing team.
  • Customer & Digital Specialist (Spanish speaking).
  • Hybrid- 4 days in office, 1 day WFH

About Our Client

This organisation operates within the industrial and manufacturing sector, specialising in providing innovative solutions to its clients. With a strong focus on customer satisfaction, it offers a supportive environment that values expertise and bilingual communication skills.

They are a fast growing business operating on an SAP platform. Fast growth is calling on them to deliver best in class customer service, harnessing technology.Our client requires a customer service genius with a process improvement mind-set and keen to learn and leverage technology to delight customers with the interactions they receive.

Job Description

  • Provide outstanding customer service to Spanish-speaking clients through various channels.
  • Manage and maintain digital platforms to enhance the customer experience.
  • Process orders, resolve queries, and ensure timely follow-up with customers.
  • Collaborate with internal teams to provide accurate product information and support.
  • Analyse customer feedback to identify areas for improvement in service delivery.
  • Contribute to the development and implementation of digital strategies.
  • Ensure all customer interactions align with company policies and standards.
  • Assist in creating reports and presentations as needed.

The Successful Applicant

A successful Customer & Digital Specialist (Spanish speaking) should have:

  • Fluency in Spanish and English, both written and spoken.
  • Proficiency in managing digital tools and platforms.
  • Previous experience in customer service, ideally within the industrial or manufacturing industry.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal abilities.
  • A proactive approach to learning and adapting to new challenges.

What's on Offer

  • A competitive salary of approximately £25000 per annum.
  • Hybrid working arrangement: 4 days in the office, 1 day working from home.
  • A permanent role with opportunities for growth within the company.
  • Supportive and inclusive company culture.
  • Engagement in a small-sized team with a strong emphasis on collaboration.



If you are a Spanish-speaking professional seeking a rewarding role in the industrial and manufacturing sector, based in East Sussex, this is your chance to make an impact. Apply today!

Contact
Ally Lantos
Quote job ref
JN-062025-6760298
Phone number
+441273201204

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Industrial / Manufacturing
Location
East Sussex
Contract type
Permanent
Consultant name
Ally Lantos
Consultant phone
+441273201204
Job reference
JN-062025-6760298