Save Job Back to Search Job Description Summary Similar JobsHybrid working model in a leading retailerIncredible opportunity to growAbout Our ClientOur client is a well-established retail company that operates on a global scale. With thousands of employees worldwide, they are known for their quality products and exceptional customer service. You will be working in Canada Water, hybrid.Job DescriptionDevelop and execute CRM strategies to drive customer retention and loyalty.Work closely with the Marketing & Agency department to ensure alignment of CRM campaigns with marketing objectives.Manage customer segmentation and communication strategies.Monitor CRM metrics and performance, and generate reports for management.Collaborate with other departments to improve customer experience across all touch points.Ensure compliance with data privacy regulations in all CRM activities.Stay up-to-date with the latest trends and best practices in CRM.The Successful ApplicantA successful CRM Executive should have:A degree in Marketing, Business Administration, or a related field.Proven experience in CRM, ideally within the retail industry.Strong knowledge of CRM systems and data analysis.Excellent communication and project management skills.A customer-focused approach and the ability to work collaboratively.What's on OfferA competitive salaryThe opportunity to work for a leading retail brand.A supportive and collaborative work environment.The chance to make a significant impact on the company's CRM strategies.A location that offers a vibrant community and great transport links.We encourage all candidates who meet the above criteria to apply and look forward to your application.ContactGeorgia PundickQuote job refJN-082024-6504821Phone number+442072692251Job summaryJob functionMarketing & AgencySubsectorCRM AgenciesSectorRetailLocationInternationalContract typePermanentConsultant nameGeorgia PundickConsultant phone+442072692251Job referenceJN-082024-6504821
