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Contact Centre Claims Advisor

York Permanent £26,000 - £26,010 per year View Job Description
Michael Page have partnered with a reputable non for profit business in York the organisation are looking for a Contact Centre Claims Advisor to join the department on a permanent basis.This would be an excellent opportunity for someone experienced within a customer services environment or if you would like to join a business that would provide the best training and induction programme!Immediate interview available please apply now!
  • A new exciting Permanent Contact Centre Claims Advisor Position in York!
  • No work for a reputable non for profit business!

About Our Client

Michael Page have partnered with a reputable non for profit business in York the organisation are looking for a Contact Centre Claims Advisor to join the department on a permanent basis.

This would be an excellent opportunity for someone experienced within a customer services environment or if you would like to join a business that would provide the best training and induction programme!

Immediate interview available please apply now!

Job Description

As a Contact Centre Claims Advisor you will be supporting customers with a range of enquiries in relation to the health care services the business offers.

The role will be corresponding with customers mainly over the telephone ensuring each query is dealt with providing the highest level of care and support.

You will be also processing claims for the customer and handling the transaction from start to finish making sure a seamless experience is provided.

The Successful Applicant

Previous customer service experience this could be from a range of backgrounds such as retail and hospitality

Excellent telephone manner and strong communication skills

Passionate about helping and supporting customers providing the best solution for them

A high level of empathy and understanding

An excellent problem solver

A good team player

What's on Offer

Salary of £26000+ reputable business within the non for profit sector+ full training provided+ excellent progression and development opportunities+ central location in York+ free parking+ Monday to Friday 9am-5pm+ part time hours are available+ excellent benefits+ free gym on site+ generous holiday allowance+ option to buy and sell holidays+ regular incentives+ great team and culture+ immediate interview

Contact
Emma Gillard
Quote job ref
JN-032025-6704859
Phone number
+44 113 243 7726

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
York
Contract type
Permanent
Consultant name
Emma Gillard
Consultant phone
+44 113 243 7726
Job reference
JN-032025-6704859