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Client Services Co-ordinator

Widnes Permanent £31,500 - £39,500 per year View Job Description
We are seeking a strong leader with strategic oversight skills to manage fuel supply and quality, while fostering strong relationships with suppliers and contractors. This role serves as the primary liaison between the plant owner and fuel suppliers, ensuring fuel delivery meets operational, regulatory, and contractual requirements.
  • Amazing Progression Opportunity.
  • Hybrid Working Structure.

About Our Client

This position is with a company that is a large organisation in the energy and natural resources sector. With a significant presence in the UK, it has a well-established customer service department committed to delivering first-rate service to its valued customers.

Job Description

  • Monitor contractors for biomass delivery performance.
  • Ensure compliance with quality, schedule, and contracts.
  • Implement fuel quality checks and sampling processes.
  • Visit suppliers regularly for analysis and feedback.
  • Coordinate deliveries with ops, logistics, and hauliers.
  • Align plans with demand, storage, and blending needs.
  • Track KPIs like tonnage, quality, disruptions, and performance.
  • Report data to drive improvements and resolve issues.
  • Identify supply risks (weather, logistics, quality).
  • Develop contingency plans to maintain fuel flow.

The Successful Applicant

A successful Client Services Co-ordinator should have:

  • Proven experience in fuel procurement, supply chain management, or a related field, ideally in a time-critical environment.
  • Strong understanding of commercial agreements and contract management.
  • Excellent relationship management and communication skills.
  • High level of analytical ability and attention to detail.
  • Capable of working independently as well as collaboratively within cross-functional teams.

What's on Offer

  • A competitive salary in the range of £31,500 - £39,500 per annum
  • A comprehensive benefits package
  • Generous holiday leave
  • A supportive and collaborative working environment
  • Opportunities for professional development and career progression
Contact
Hannah Martinez
Quote job ref
JN-052025-6748676
Phone number
+44 151 255 3776

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Widnes
Contract type
Permanent
Consultant name
Hannah Martinez
Consultant phone
+44 151 255 3776
Job reference
JN-052025-6748676