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Client Services Associate - French Speaking

City of London Permanent £55,000 - £65,000 per year View Job Description
The role of Client Services Associate - French Speaking offers a unique opportunity within the financial services industry to provide exceptional client support and build meaningful relationships. This position focuses on delivering tailored solutions and fostering client satisfaction through effective communication and problem-solving to French speaking clients.
  • Join a fantastic Fin Tech business based in The City of London
  • Use your French speaking language skills at work!

About Our Client

This Client Services Associate - French Speaking role is with a well-established Fin Tech organisation in the financial services industry. The company operates as part of a large organisation and is recognised for its expertise in the banking and financial services sector.

Job Description

  • Serve as the primary contact for French-speaking clients, addressing queries and resolving issues efficiently.
  • Provide tailored solutions to meet client-specific needs within the financial services sector.
  • Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
  • Maintain accurate records of client interactions and communications in relevant systems.
  • Proactively identify opportunities to improve client service processes and contribute to best practices.
  • Support onboarding processes for new clients, ensuring a smooth transition and setup.
  • Communicate complex financial information clearly and professionally to clients.
  • Stay updated on industry trends, products, and services to provide informed support to clients.

The Successful Applicant

A successful Client Services Associate - French Speaking should have:

  • Fluency in both French and English, with excellent verbal and written communication skills in both languages.
  • Must have RTW for the UK as the company does not offer sponsorship, or post study VISA sponsorship
  • Experience in client-facing roles, within financial services or banking, or Fin Tech
  • Knowledge of OTC Derivs product from study or work experience
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in using CRM systems or similar software to manage client interactions.
  • Knowledge of financial products and services is desirable but not essential.
  • An ability to work collaboratively within a team-oriented environment.
  • A positive and proactive attitude towards client service excellence.

What's on Offer

  • Competitive salary range of £50k to £65k per annum.
  • City of London location
  • Comprehensive health care coverage for physical and mental well-being.
  • Generous holiday allowance to support work-life balance.
  • Access to continuous learning resources to develop your skills and career.
  • Opportunity to work within a supportive and professional environment in the financial services industry.



This is an excellent opportunity for a motivated individual to join a respected organisation and make a significant impact. If you're ready to take on this exciting challenge, we encourage you to apply today!

Contact
Esther Blunsdon
Quote job ref
JN-052025-6741219
Phone number
+44 207 776 5947

Job summary

Job function
Banking & Financial Services
Subsector
Operations / Middle Office - Banking / Securities
Sector
Financial Services
Location
City of London
Contract type
Permanent
Consultant name
Esther Blunsdon
Consultant phone
+44 207 776 5947
Job reference
JN-052025-6741219