Save Job Back to Search Job Description Summary Similar Jobs5 days On site per week in Cardiff(SCM) SAP Applications Support AnalystAbout Our ClientOur client is based in Cardiff and operates in the Manufacturing and Production industry. With a considerable workforce, they are recognised for their commitment to technological innovation and the production of high-quality products.Job DescriptionThe Application Support Analyst (SAP):Supporting SAP across the business in Sales, Logistics, Warehouse Management System (WMS), Transport Management System (TMS), Purchasing, Production, Quality and interfaces.Supporting other business applications like Kronos (UKG) application (Time and attendance), Document management application etc.Responding to help desk ticketsSupporting usersTraining users - Planning, creating training materials and delivering training sessions, collecting feedback.Supporting the SAP development team during project implementationsCarry out testing - Test planning, test cases design, carry out unitary & end to end testing , defect tracking & reporting.Carrying out periodic checks on IT systems and applications (daily, weekly, monthly)Writing SOPs and user manualsProviding administrative support to the IT Manager in terms of KPI reporting and basic admin tasksPromote Total Quality Management and Continuous Improvement.Working closely with external and internal suppliers/ customersThe Successful ApplicantA successful Application Support Analyst (SAP) should have:Proven track record in a similar roleKnowledge, proven track record working with SAP and SCM.Excellent problem-solving, troubleshooting and analyst skillsExcellent communication skills, both written and verbalAbility to work in a team and independentlyWhat's on OfferA competitive salary between £28,000 - £30,000On-call allowance (after probation)Healthcare cash plan and cycle to work schemeFlexi working and 25 days holiday plus bank holidaysAwards and recognition schemeGenerous pension scheme with 3% to 5% employee contributionThis is a fantastic opportunity to join a leading company in the Manufacturing and production industry. We encourage all interested Application Support Analysts to apply.ContactHenry BishopQuote job refJN-062024-6447507Phone number+44 117 906 5157Job summaryJob functionTechnologySubsectorApplications SupportSectorIndustrial / ManufacturingLocationCardiffContract typePermanentConsultant nameHenry BishopConsultant phone+44 117 906 5157Job referenceJN-062024-6447507