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Application Analyst ( DMS)

West Midlands Temporary View Job Description
An Application Analyst (DMS APP) is required to provide technical expertise and support to a professional services firm, adept at troubleshooting and optimising software applications.
  • A highly motivated & technical DMS Applications Analyst required.
  • Support imanage Business As Usual (BAU) , IP software applications,

About Our Client

The company is a prominent large organisation in the professional services sector. With a global presence and a stellar reputation, the firm is committed to providing first-rate services to its clients and fostering a supportive, collaborative work environment for its employees.

Job Description

  • Provide second and third-line support for iManage, including administration, configuration, and issue resolution.
  • Monitor application performance and work with vendors and IT teams to troubleshoot and resolve issues.
  • Support document management processes, version control, metadata, and filing practices.
  • Ensure consistent delivery of BAU services, including patching, upgrades, system monitoring, and documentation.
  • Assist with iManage on boarding and off boarding processes for staff.
  • Liaise with business professionals to gather application feedback and translate needs into actionable system enhancements.
  • Act as a point of contact between business users and vendors for application issues or improvements
  • Collaborate on projects involving AI tools (e.g., document and process automation applications).
  • Assist in the evaluation and implementation of AI-powered applications.
  • Support the integration of AI features into existing systems, ensuring data integrity and user adoption.



The Successful Applicant

The successful candidate will have:

  • On Premise DMS Experience essential.
  • Work 10 Desktop Client, previous versions an advantage.
  • Experience with 3rd Party Workspace Generation tools and an understanding on how the underlying data to drive these jobs is obtained.
  • Experience with 3rd Party Document Import Tools for scheduled document imports and custom imports e.g. To facilitate new client data or personnel on boarding.
  • iManage Control Centre configuration and administration.
  • Support and troubleshooting of iManage Client, Server, and 3rd Party toolsets, both remotely and in person.
  • Experience of performing in-place upgrades of iManage Server Components and 3rd Party toolsets.
  • iManage Work REST API knowledge
  • Ability to patch Microsoft Servers and bring services back on-line.
  • Understanding of Active Directory, Group Policy, and MS Entra ID.
  • Ability to write and optimise complex SQL queries and scripts.
  • Proficient in developing T-SQL (Transact-SQL) for data manipulation and reporting.
  • Experience with stored procedures, functions, and triggers.
  • Experience of iManage Cloud and migrating to iManage Cloud an advantage
  • Knowledge of database security best practices and user access controls.
  • Proficient in using SQL Server Management Studio (SSMS) and other tools for database troubleshooting.
  • Proficient in PowerShell scripting to automate complex administrative tasks and workflows and knowledge of executing scripts against REST APIs in a secure manner

What's on Offer

Daily rate or FTC opportunity

12 Month Contract

Hybrid 2 days a week in Birmingham

Immediate start

Apply now!

Contact
Sheila Nakra
Quote job ref
JN-052025-6741007
Phone number
+44 121 634 6998

Job summary

Job function
Technology
Subsector
Applications Support
Sector
Technology & Telecoms
Location
West Midlands
Contract type
Temporary
Consultant name
Sheila Nakra
Consultant phone
+44 121 634 6998
Job reference
JN-052025-6741007