About Us 

Serco Group plc's roots go back to 1929, becoming Serco Limited in 1987 and in 1988 was listed on the London Stock Exchange. Serco specialise in the delivery of essential public services, with over 50,000 people working in defence, transport, justice, immigration, healthcare and other citizen services across our four regions: UK & Europe, North America, Asia Pacific and Middle East.

What Serco can offer you

Serco is a FTSE 250 company with over 400 sites and 30,000 people in the UK alone. And whilst not everyone has heard of us, the services we provide touch the lives of millions of people every year - from the people who use the train and ferry services we run, to the hospitals we support, the prisons we run, to our network of leisure centre contracts, and the household bins we empty. 
 

Our Culture and Values

Our culture is based on a set of four values - Trust, Care, Innovation, Pride - that shape our individual behaviours and hence the way the company behaves. They ensure we are all working from a commonly understood base that can be consistently applied across our organisation.

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Our values need to be lived every day, used to help us work through any challenges we may face and help us recognise and celebrate our achievements. They guide us in our dealings with colleagues, customers, suppliers, partners, shareholders and the communities we serve. 

It is important that we hold ourselves and others accountable for our values every day and have defined a set of behaviours that are expected from all of us. They describe how our behaviours bring Serco’s values to life.

There are also some additional expectations for those of us who have a responsibility for managing people as well as our leaders.

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Great People

We want Serco to be a great place to work. Wherever we work in the world, we respect our people, their rights and their conditions of employment.

We provide opportunities for them to grow and develop. We create an environment where everyone feels valued and there is equal opportunity for all.

We know how fast paced and challenging it is to work in Sales - but what sets us apart from other organisations is our focus on our four values of Trust, Care, Innovation and Pride. So whilst there will always be looming deadlines, it does mean we work in a way that respects you and your work/life balance.
 

UK&E Sales Teams

Sales and the underpinning functions of Business Development & Bid Management are the life blood of all businesses, and ours is no different. With our aim to be the best run business in our sector, and with an incredibly successful 2021 under our belts, we’re looking to continue the sustainable growth we’ve recently achieved. That starts with further investment in our Business Development & Bid Management Teams – and in our people.  

Joining our Sales Team, you’ll find yourself working on some of the largest deals of their kind. We win work to deliver public services that are vital to millions of people every year. And as well as the pride of winning them, we can also offer an inclusive, flexible environment that is second-to-none for career development and progression.  
 

Industry Accreditation & Development

Many of our team are either accredited or being supported to achieve accreditation to industry standards (including APMP); inaddition many participate in wider Serco development programmes, which include access to Apprenticeships, Degrees and MBAs.

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  • A world of opportunities.
  • Our diverse and global operations offer unrivalled opportunities to learn and develop.
  • Build a fulfilling career doing work aligned to your strengths and interests.
  • Broaden your experience, learn from expert colleagues and share your knowledge.
  • Apply your skills in different ways and even different parts of the world.

 

Meaningful & Vital Work

Serco UK&E have ambitious plans for growth across all of our core sectors, and our successful Sales Team plays a key role in delivering upon those targets. In 2021 we achieved our highest ever value of new business wins - and with a strong growth agenda and further investment planned, now is a great time to join our winning team and help us go even further. 

A World of Opportunity

With a business that spans five sectors, a cutting-edge approach to winning work, and a 60-strong team to draw support from, Serco can provide you endless opportunity to progress your career. Every member of our Sales Team has a personal development plan irrespective of role, so whether you want develop deep-sector expertise, experience a variety of sectors, move into a more operational role, or progress to Manager or Director level – we’ll take you in the direction you want to go.

Rewards and Benefits

Our success is a reflection of our people and that is why it’s important that we reward you, to say thank you for the dedication to Serco. One of the ways we do this is by providing a wide range of core and voluntary employee benefits. Along with a competitive salary, you’ll be entitled to 25 days annual leave plus bank holidays. Some of our more senior positions have an enhanced benefits package which includes company bonus, company car and healthcare.

Your physical, mental and social wellbeing is important and together, we have a joint responsibility for health and wellbeing at work. At the same time, we value your diversity and individuality and want to support your life choices further rewarding you for your commitment to Serco.

This includes our:

  • Occupational Health and Wellbeing service, helping us provide a safe and healthy work environment for you
  • Employee Assistance Programme, providing advice, information, services and training to help and support you deal with events and issues in your work and personal life
  • Salary Sacrifice Cycle to work Scheme
  • Annual Leave Purchase Scheme providing you with the opportunity to purchase up to 5 days additional annual leave through salary sacrifice
  • Fantastic travel, shopping, dining and entertainment savings and discounts; 25% discounted membership at Serco-operated leisure centres
  • Payroll giving scheme and volunteering policy, enabling you to support the causes most important to you
  • Commitment to equality, diversity and inclusion, including our employee support networks for women, BAME, LGBT+ and disability
  • Workplace contributory pension scheme operated through salary sacrifice, enabling you to get ahead in planning and saving for your future
  • Employer funded life assurance scheme

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