Customer Service Coordinator

Warrington Permanent View Job Description
The Customer Service Coordinator role is an excellent opportunity for someone with a passion for providing top-notch customer support within the industrial sector. This position involves managing client relationships and ensuring smooth operations in a fast-paced environment.
  • Hybrid Working Opportunity.
  • Brilliant Supportive Working Culture.

About Our Client

This company is a well-established organisation within the industrial and manufacturing industry. They focus on delivering high-quality products and exceptional service to their clients.

Job Description

  • Act as the main point of contact for customer enquiries and orders.
  • Process customer orders accurately and efficiently.
  • Coordinate with internal departments to ensure timely delivery of products.
  • Maintain up-to-date customer records in the system.
  • Resolve customer issues or escalate them to the relevant team when necessary.
  • Provide product information and support to customers.
  • Monitor and track order progress, keeping customers informed throughout.
  • Contribute to continuous improvement initiatives within the customer service department.

The Successful Applicant

A successful Customer Service Coordinator should have:

  • Previous experience in a customer service or coordination role.
  • Strong organisational and multitasking skills.
  • Proficiency with computer systems and order management software.
  • Excellent communication skills, both written and verbal.
  • A proactive approach to problem-solving and customer satisfaction.

What's on Offer

  • Competitive salary, starting from £26-£28k.
  • Permanent position with opportunities for professional growth.
  • Generous holiday leave to support work-life balance.
  • Supportive and collaborative company culture.
Contact
Hannah Martinez
Quote job ref
JN-092025-6836727
Phone number
+44 151 255 3776

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Warrington
Contract type
Permanent
Consultant name
Hannah Martinez
Consultant phone
+44 151 255 3776
Job reference
JN-092025-6836727